Raising the Bar on Healthcare Excellence

Raising the Bar on Healthcare Excellence

Research and Relentless Commitment Drive Culture Change at Top 15 Health System

Winning national recognition for overall health system performance requires a relentless pursuit of excellence.


Mission Health of Asheville, North Carolina, earned a spot in Truven Health Analytics’ Top 15 Health Systems as one of the Top 5 medium-sized health systems ($750 million — $1.5 billion) in the country. It’s the only health system in the nation of any size to sustain this distinction for four consecutive years and the only health system in North Carolina to achieve Top 15 recognition. 

Mission Health outperformed its peers on a number of fronts. Truven applied hard science to transparent public data to highlight results that revealed Mission Health’s:

■ Lower cost per episode of care 
■ Better survival rates
■ Fewer complications
■ Better patient safety and better adherence to core measures of care

 Download our case study to learn how Mission Health did it.

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Tags: CAHPS, healthcare leadership, HCAHPS, patient experience, Key Drivers, patient satisfaction, communication in healthcare, culture, training

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