PRC Blog

CAHPS for MIPS 2018 Webinar

September 14, 2018

 

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Tags: Webcast, webinar, Webcasts On Demand, Webcast On Demand, Webcasts

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Tackling Physician Burnout

September 05, 2018

As a follow up to our prior blog, Ensuring Your Physicians Don’t Sink to Burnout, what can be done in your organization to lessen it? Surely with research showing burnout has already affected more than half of US physicians, your organization is undoubtedly affected in some capacity.

The answer to those of us that have been in healthcare research a while is simple. Listen.

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Tags: communication, physician burnout, physician engagement, physicians

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Leveraging Online Excellence

August 29, 2018

There’s little to be said for certain in such a rapidly-evolving world, but the internet sticking around is a safe horse to bet on, even in medicine. For many years, consumers relied mostly on recommendations from friends and family for healthcare information. We all know that word-of-mouth is the most effective form of marketing, but thanks to online forums ranging from social media to the Google stars which appear with most search results, that no longer means simply the information and reviews shared by friends and family.

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Tags: Consumer & Brand, Consumer, national consumer report, telemedicine

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CAHPS for ACOs 2018 Webinar

August 27, 2018

 

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Tags: Webcast, webinar, Webcasts On Demand, Webcast On Demand, Webcasts, CAHPS for ACOs

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Managing Service Excellence with Varying levels of Employee Engagement

August 20, 2018

By Cynthia A. King, PhD, Director of Client Organizational Development

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Tags: Employee Engagement, physician burnout, physician engagement, employee satisfaction

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Cultivating better health: Benefits of hospital gardens and the great outdoors

August 16, 2018

Remember when your mother told you to “go outside and get some fresh air?” Maybe if you whined a bit she tried to convince you that fresh air would do your growing bones some good? Increasing research shows that this notion is more than just an old wives’ tale. Fresh air offers a variety of health benefits. Why? You may also remember from childhood that trees use photosynthesis to turn carbon dioxide into the oxygen we breathe. This means that the air you breathe outside, near all of those photosynthesizing trees, is rich with energy-increasing oxygen. To help bring that energy to the ill and injured, hospitals are reconsidering how their patients can access fresh air during their stay.

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Tags: patient experience, patient satisfaction, best practices, social media

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Health Literacy Findings from the PRC National Health Survey

August 13, 2018

Every time you read the instructions on a bottle of Nyquil or follow the discharge instructions after a medical procedure, you express your health literacy. Unfortunately, this isn’t so easy for too many Americans. You don’t need to look far to find examples of poor health literacy. Often, these cases lead to ER visits for diseases that are poorly managed, or to a lack of care altogether for those unable to navigate the healthcare system. Many of these instances come down to one simple, startling fact—nearly one in four Americans lack the communicative skills necessary to hold productive conversations with caregivers and, as a result, suffer negative health consequences.

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Tags: Community Health, CHNA, Community Health Needs Assessment, mental health

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Hospital Value-Based Purchasing Updates

August 13, 2018

 

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Tags: Webcast, Value Based Purchasing, webinar, Webcasts On Demand, Webcast On Demand, VBP, Webcasts, response rate

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Ensuring Your Physicians Don’t Sink to Burnout

August 07, 2018

By Jackie Maloney

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Tags: physician burnout, physician engagement, physicians, mental health

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PRC Partners Honored by American Hospital Association

August 03, 2018

 

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Tags: PRC surveys, Community Health, CHNA, Surveys, Community Health Needs Assessment, healthcare surveys

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